We usually process and ship orders within 2–3 business days. During drops or special launches, give us a little extra time—we promise it’s worth the wait.
OOi does not ship internationally. But please reach out to us at [support@playoddonein.com] to see what we can do for you.
US: 3–7 business days
Once your order ships, you’ll get an email with tracking info. If you don’t see it, check your spam/promotions tab.
We cannot accept returns or exchanges unless there is a valid reason (e.g., defective or damaged products). Please email us at [support@playoddonein.com] and we’ll help you out.
Email us at [support@playoddonein.com] with your order number, and we’ll get you sorted.
Yes! Most OOi products are small-batch and limited edition. Once they sell out, they may not come back—so snag your favorites while you can.
Join our Heat List (newsletter) for early access and restock alerts. Some items may return, others might be gone forever.
Spot clean with a damp cloth, air dry only. Please don’t put them in the washing machine—they’re playful, not invincible.
We accept all major credit cards, PayPal, ShopPay, Apple Pay, and Google Pay.
We occasionally run promos for Heat List subscribers or special collabs. Follow us on Instagram and TikTok so you don’t miss them.
Follow us on socials, join the Heat List, or come to one of our IRL events. OOi is all about playful connections—we’d love to meet you.
Email hi@playoddonein.com with your portfolio or proposal. We love teaming up with creators who share our joy-first philosophy.
